Spribe Me Privacy Policy – How We Protect Your Data

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who visit spribeme.pro, create a Spribe Me account, use the Spribe Me mobile app, or interact with the platform in any capacity. It covers personal data collected through the website, the app and any communication channels such as support email.

By registering an account on Spribe Me, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal information as described here. If you do not agree with this policy, please do not create an account or use the platform.

This policy should be read alongside the Terms and Conditions, which govern the overall use of the platform. Where both documents apply, the Terms and Conditions take precedence for platform rules and this Privacy Policy takes precedence for data handling matters.

2 What Data We Collect

The personal information we collect from you falls into the following categories:

Registration & Identity Data

Verification Documents

Financial & Transaction Data

Activity & Usage Data

Communication Data

We do not collect sensitive personal information such as religious beliefs, political opinions or biometric data beyond what is strictly required for identity verification purposes.

3 How We Collect Your Data

Spribe Me collects your personal information through the following means:

• Direct input: Information you provide when creating an account, completing verification, making a deposit, or contacting support.
• Automated collection: Technical data such as IP address, device information and session activity is automatically collected when you use the website or app.
• Cookies and similar technologies: The Spribe Me website uses cookies to maintain your session, remember preferences and collect anonymised usage analytics. See Section 7 for full cookie details.
• Payment processors: When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, Bank Transfer or card, the payment processor shares transaction confirmation details with us. Full payment credentials are not passed to Spribe Me directly.
• Identity verification partners: Where required, we may use third-party verification services to validate the authenticity of documents you submit during the KYC (Know Your Customer) process.

4 Why We Use Your Data

The data we collect is used for clearly defined purposes. The table below summarises the main reasons we process your information and the basis for doing so:

We do not use your personal data for automated decision-making or profiling in a way that produces significant legal effects on you without human review being involved in the process.

5 Who We Share Data With

Spribe Me does not sell or rent your personal information to any third party. We only share your data with external parties where it is strictly necessary to operate the platform and deliver the services you have signed up for. The categories of third parties we work with are as follows:

• Payment processors: JazzCash, Easypaisa, Raast and other supported payment providers receive the minimum transaction data required to process your deposits and withdrawals securely. These providers operate under their own privacy policies and security standards.
• Identity verification services: Where required as part of our KYC process, we work with third-party verification partners to confirm the authenticity of documents you provide. These partners are bound by strict confidentiality agreements.
• IT and hosting providers: The technical infrastructure that supports spribeme.pro is operated by trusted hosting and cloud service providers. These providers access data only to the extent required to maintain infrastructure and are contractually obligated to protect it.
• Fraud detection services: We may use specialised third-party tools to help identify unusual activity, duplicate accounts or fraudulent transactions. These tools receive anonymised or limited data and are not permitted to use it for any other purpose.
• Legal and regulatory bodies: If required by applicable law or in response to a valid legal process, we may be obligated to disclose certain account or transaction data. We will only do so to the extent legally required and will inform you where permitted.

6 Payment Data & Security

Spribe Me takes the security of your financial information seriously. When you make a deposit or request a withdrawal, the transaction is handled through your chosen payment method – JazzCash, Easypaisa, Raast, Bank Transfer, card or mobile wallet. The following security measures apply to payment data:

• Full card numbers, mobile wallet PINs and bank account credentials are never transmitted to or stored on Spribe Me servers. Payment credentials are entered directly with the payment processor on their own secured interface.
• Spribe Me stores only the confirmation reference, transaction amount, date, payment method type and the last few digits of a card or account identifier where relevant. This is the minimum required to match a transaction to your account.
• All payment-related communications between your device and our platform are encrypted using SSL/TLS.
• If you contact support regarding a payment issue, you will never be asked to share your full card number, mobile wallet PIN or bank password. If anyone claiming to be from Spribe Me asks for these details, do not share them and report it to support immediately.

7 Cookies & Tracking

Like most websites, spribeme.pro uses cookies and similar tracking technologies. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies help the site remember your session, preferences and certain usage patterns.

The types of cookies used on Spribe Me are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit and security cookies that protect against cross-site request forgery. Without these, the platform cannot operate correctly.
• Functional cookies: These remember your preferences such as language settings, notification preferences and display options so you do not have to set them again on each visit.
• Analytics cookies: Used to collect anonymised data about how visitors use the website – which pages are visited, how long sessions last, and which features are used most. This helps us improve the platform over time. Analytics data is aggregated and does not identify individual users.
• Security and fraud detection cookies: Help identify suspicious activity such as multiple account registrations from the same device or unusual login patterns.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies will affect the functionality of the platform and you may not be able to remain logged in or complete transactions normally.

Spribe Me does not use cookies to serve third-party advertisements or to track your activity across other websites outside the Spribe Me platform.

8 Data Retention

Spribe Me retains your personal data for as long as your account is active, plus a further period as required to meet legal, security and audit obligations. The general retention principles are as follows:

• Active accounts: All account data is retained for the full duration that your account remains open and active on the platform.
• Closed accounts: After an account is closed – whether at your request or following a breach of Terms – core identity and transaction records are retained for a minimum period to comply with financial record-keeping requirements. After this period, data is securely deleted or anonymised.
• KYC documents: Identity verification documents are retained for a defined period from the date of verification. Copies of documents are deleted once the retention period expires.
• Support communications: Records of support interactions are kept for a reasonable period to enable continuity of service and dispute resolution. After this period they are deleted.
• Analytics data: Anonymised usage analytics are retained indefinitely as they cannot be linked back to individual users.

If you request deletion of your account data and there is no overriding legal reason to retain it, Spribe Me will action the deletion within a reasonable timeframe and confirm once complete.

9 Your Rights

As a Spribe Me account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team with your request. We will respond within a reasonable timeframe.

• Right to access: You can request a copy of all personal data that Spribe Me holds about you. We will provide this in a readable format.
• Right to correction: If any information we hold about you is inaccurate or out of date, you can ask us to correct it. Some fields can be updated directly through your account settings.
• Right to deletion: You can request that your personal data be deleted. This is sometimes called the "right to be forgotten." We will action this request subject to any legal obligations that require us to retain certain records for a defined period.
• Right to restrict processing: In certain circumstances, you can ask us to pause the processing of your data while a query or complaint is being resolved.
• Right to data portability: You can request your data in a structured, commonly used format to transfer it elsewhere if you choose to do so.
• Right to withdraw consent: Where you have given consent for a specific use of your data – such as marketing emails – you can withdraw that consent at any time through your account settings or by contacting support.

10 Children & Minors

Spribe Me is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires users to confirm their age, and identity verification checks are in place to detect and prevent underage account creation.

If we become aware that an account belongs to a person under 18, the account will be closed immediately and any personal data associated with it will be handled according to our deletion procedures, subject to any retention requirements that apply regardless of the account holder's age.

If you believe that a minor has registered an account on Spribe Me, please contact our support team with details so we can investigate and take appropriate action. We take this responsibility seriously and respond to such reports promptly.

11 Changes to This Policy

Spribe Me may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or developments in applicable data protection standards. When significant changes are made, we will update the effective date at the top of this page and may notify registered players via email or an in-platform message.

We encourage you to review this page periodically so you are always aware of the current version. Your continued use of the platform after a revised policy has been published indicates your acceptance of the updated terms. If you do not agree with an update, you should stop using the platform and request account closure if needed.

Minor editorial changes – such as correcting a typo, clarifying existing language without changing its meaning, or updating a contact detail – may be made without a formal notification.

12 Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way Spribe Me handles your personal data, please get in touch with the support team. We are here to help and take privacy queries seriously.

For information on how to manage your gaming activity, set deposit limits or request self-exclusion, visit the Responsible Gaming page.